Part-Time Retail Associate

Likely Start Date: immediately

Overview

Wolf Den Games is a small retailer of tabletop games and accessories based in Abingdon, VA. The primary role of the Part Sales Associate is to become a key part of the Wolf Den team that runs the point of sale and assists retail customers. Most importantly, this role is focused on flexibility and covering work schedules primarily Friday through Sunday. Applicants should expect that they may have shifts assigned to them at relatively short notice. The successful applicant will be enthusiastic about tabletop games and community building.

What We're Looking For

Required

  • Demonstrated familiarity with tabletop gaming culture.

  • Product familiarity:  Our four “product pillars” are Board Games, Roleplaying Games, Trading Card Games, and Miniatures Games. The successful candidate will have product knowledge in at least one of these pillars and competent knowledge of two or more others.

  • Availability: Evening and weekend hours. You and the manager will work together to set your schedule, but expect it to be atypical and potentially irregular. Hours not guaranteed every week, but at least one minimum 4 hour shift each week is likely.

  • Reliable personal transportation to the Abingdon location.

  • Commitment to inclusive practices for underrepresented groups in our customer and player populations.  This includes women, neurodivergent people, people who identify as LGBTQIA+, people of color, ethnic minorities, and people with disabilities.

Preferred, not required

  • Basic competence with office software: email, word processing, spreadsheets, and similar

  • Basic business skill and technology familiarity: inventory, cash handling, common software

  • Physical requirements: be able to lift and move inventory boxes, up to 20 pounds.

  • Experience running organized play (GM/judge background, event hosting)

Soft Skills 

  • Demonstrate integrity by readily asking for help and keeping communication clear and honest.

  • Be prepared for rare moments of conflict management.  Patience and kindness are key, paired with understanding of the code of conduct.

Compensation & Benefits

  • Wage: $12.77 hourly

  • Schedule: 4-12 hours per week possible.

  • Employee Discount: 20% off all retail products. Events and certain speciality goods excluded.

Detailed Job Responsibilities

Retail Associate

Community Building

  • Calendar: Stay aware of calendar and space use every day, ensuring guests arrive in a space that is ready and welcoming. 

  • Suggest New Ways to Connect: Keep your ear to the ground and help grow the ways that communities can happen at the store.

Product Logistics - Weekly

  • Apply price tags to newly received items.

  • Store or stock newly received items on the retail floor

Operations - Daily

  • People: Make all guests feel welcome, following Store Handbook guidelines

  • Places: Maintain retail and event space to remain clean and in good repair

  • Things: Ensure good price labeling, floor replenishment, and product storage

Operations - As Needed

  • Assist with in-person special orders and take messages when necessary.

  • Be familiar with product limits and other fair-allocation policies for high-demand products and hold the line if customers attempt to circumvent these policies.

  • Facilitate organized play events as needed when no volunteer is designated

  • Follow guidelines established by the manager to keep the space clean and well-maintained.

Other Duties as Assigned